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            Business ProfileSummer Trace Apartments

            Apartments

            Contact Information

            6015 Summer Trace

            Memphis, TN 38134

            Get Directions
            Visit Website
            (901) 612-2369

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            6015 Summer Trace, Memphis, TN 38134
            BBB File Opened:
            8/28/2014
            Contact Information

            Principal

            • Ms. Cindy Azouz, Community Manager

            Customer Contact

            • Ms. Cindy Azouz, Community Manager
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We have been living here for 3 years now and since moving in weve experienced so many issues. We were told that the carpet in the unit was new but upon moving in i vacuumed 4 pails of cat litter out of it and there was fraying on the edges from a cat. Our car has been broken into many times. There was a bullet that came through our kitchen all the way to our childrens bedroom from our neighbors unit . The apartments are infested with roaches no amount of bug killer or even cleanliness will get rid of them. They just run from unit to unit due to the horrible infrastructure.Just a few days ago our apartment was flooded due to our upstairs neighbors water heater bursting . There is mold forming and the ceiling looks like its ready to cave in. And with every single incident no one in the company has been any help we have not moved units because they find a way to blame us and redirect blame every time. The place is money hungry and doesnt care about tenants at all. The workers **** and property manager ******* are the rudest individuals Ive ever met. We have 3 small children (3,2,1) and this is not good for their wellbeing or health. Everyone we know who has had an experience with this place has the same issues and something has to be done.
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Kiara W

            04/15/2024

            These are the worse apartments to live if your looking to move dont look here pass this place. The apartment managers are rude and racist **** always has a nasty attitude. The apartment building stink when you walk in them, people let there dogs p*** in the hallways, the parking is horrible. They only give you 5 parking spots for visitors in the whole complex that has 6/7 buildings. They also has a towing service that ******** your car even if you are a resident with a sticker they ******** your car before they tow a visitors car and you live there. The parking lot is a mess has a lot of pot holes you will mess your car up. They will rob you at night because they dont have light pole its very dark at night. The walls are thin you can hear your neighbors whole conversation. Its just a bad place to live. They will also threaten to evict you for $1.

            Local BBB

            BBB of the Mid-South

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