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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/17/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
My account was hacked in December 2023. I have another auction company contactingme for an invoice I never bid on. I emailed Walker on the company on 3-11-23 asking them to close and delete my account. I have not received a response. I want my account closed and my information removed permanently from their system. *email onlyBusiness response
04/01/2024
Today (this afternoon) is the first I was aware of the complaint. **** Walker of our company is reaching out to the person who made the complaint to resolve the issue.
Business response
04/02/2024
This gentleman requested his information be removed from our website. This has been done.Business response
04/02/2024
From the BUSINESS:Sent 4/2/2024 10:57:51 AMThis gentleman requested his information be removed from our website. This has been done.Customer response
04/02/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and I accept their proposed resolution.
Sincerely,
*************************8568 **********************, ** 38139
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.