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Find a Location

Perfection Auto Refinish, LLC has 1 locations, listed below.

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    Business ProfileforPerfection Auto Refinish, LLC

    Auto Body Repair and Painting
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/1/2018

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1826 Vanderhorn Dr STE 2, Memphis, TN 38134-6322
    BBB File Opened:
    5/7/2018
    Years in Business:
    7
    Business Started:
    5/15/2017
    Accredited Since:
    6/1/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Dennis Manning, General Manager
    Contact Information

    Principal

    • Mr. Dennis Manning, General Manager

    Customer Contact

    • Mr. Rob Kabel, General Manager
    • Mr. Dennis Manning, General Manager

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    BARBARA W

    2 stars

    08/14/2024

    I was scheduled to have an oil pan, was assured I needed valve cover gaskets. I told them that I had valve cover gaskets put on the vehicle last year, but after being told multiple times that they weren't installed correctly & that just putting the oil pan wouldn't fix the problem. My car was in the shop for 13 days vs the 2 days promised. When I went to pick up my car and drove off the lot, it started sounding like a lawn mower vs when I brought it in, you couldn't even hear it running. I called & was asked to bring car back. I took the car back, Mr.*** drove the car & came back & told me he didn't hear anything, I asked could he drive it with me inside & he repeated, drive with you as if I was speaking a foreign language. He left me sitting on the parking lot. Another man came out & asked what was going on. I told him, he said, I can't hear anything, but nobody test-drove the car with me. I trusted Mr.****, the owner because I looked at him as a Christian **** My car was returned to me in a worse condition, I now had a problem that didn't exist before they took it in. The owner looked at my car and said, what you can do is have somebody in the neighborhood do it for you for the low low and left me standing in the middle of the floor. The problem that they created had to be fixed by another auto shop that I had to again pay for. I think that Perfection specializes in auto body work better than mechanical work. I wish they would just be honest and say that they screwed UP!

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