Business ProfileforWestbrook Automotive, Inc.

I took my car to Westbrook Automotive on 3/1/24 I got it back on 4/1/24. I told ***** that it had a code C121C. He acted as if he was knowledgeable about what was needed to repair my car. Weeks went by. One day I called ***** to check the progress. He said angrily to me I could come pick up my car and get it out of his way. He told me he did circuit test, but when I looked at my vehicle, Nothing looked as if anything was touched. During the time he had my vehicle, his attitude had become hostile toward me. I noticed when I picked my car up they had sending out a lot of certified letters. He also told me because of that code. They really dont do that and I should take my car somewhere else maybe back to the dealership for more programming, but He led me to believe that they could repair my car at first. ***** told me to take it to the dealership for more programming, because they dont do that but thats not the conversation I got when I dropped it off. The advertising implies they specializes in Chrysler, Jeep Dodge, but he said no we really dont do much with Chrysler, which is deceiving. If this man knew that he could not deal with that code, he should not accept my vehicle, and I should be giving my money back. No one should ever tell a customer come and get your vehicle out of my way. I should be giving my money back because he did nothing to prepare my vehicle as promised I still have the same problem I came there with. He just restated the problem on the receipt.