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Find a Location

RM Auto Repair, LLC has 1 locations, listed below.

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    Business ProfileforRM Auto Repair, LLC

    Auto Repairs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2929 Summer Ave, Memphis, TN 38112-2973
    BBB File Opened:
    9/1/2015
    Years in Business:
    9
    Business Started:
    11/10/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Rony Auto Repair
    • Reparacion DE Autos Rony
    Business Management
    • Mr. Rony Martinez, Owner
    Contact Information

    Principal

    • Mr. Rony Martinez, Owner

    Customer Contact

    • Mr. Rony Martinez, Owner
    • Ms. Miriam Mondragon, Office Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my truck to their shop to have my transmission rebuilt. They told me it would take 3 days and the total would be **** dollars. I had to pay a deposit of **** dollars before they could start on my truck. So I paid what I had to pay. I took it on a Monday and picked it up on a Friday. I drove it a couple days before I went on vacation and I left it parked at the airport. When I returned, I was driving on the expressway and the engine light came on and my truck seemed like it was going to cut off. The next morning I took it back to the business and they said I had too much oil in my truck. They said they were going to keep my truck and strain some of the oil out of it. They kept my truck for 2 weeks and they weren't answering my calls so I decided to pop up and my truck was gone. The worker was gone in my truck. When he came back, I left. A few days later my engine light came on and the gears wasn't changing. So I took my truck back up there and they kept it for 3 weeks. They stopped answering to my calls and messages so I popped up there and got my truck. I took it to another shop and they said my transmission was bad. They repaired it. I took the paperwork and receipts to R.M. to get my refund and they will not give my money back.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rita H

    1 star

    03/14/2023

    Liar, deceitful, dishonest, price gougher, unreliable, not a man of his word!

    Local BBB

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