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          Terrance Martin Custom Finishes, LLC has 1 locations, listed below.

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            Business ProfileTerrance Martin Custom Finishes, LLC

            Automotive Paint

            Contact Information

            3614 Jackson Ave

            Memphis, TN 38108-2011

            Get Directions
            Visit Website
            (901) 488-3285

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            3614 Jackson Ave, Memphis, TN 38108-2011
            BBB File Opened:
            2/11/2020
            Years in Business:
            5
            Business Started:
            10/6/2018
            Business Incorporated:
            8/7/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Terrance Martin, Owner
            Contact Information

            Principal

            • Mr. Terrance Martin, Owner

            Customer Contact

            • Mr. Terrance Martin, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I took my vehicle to ******** on or around May 4, 2024. I was initially told it would take 1 week for my vehicle to be repaired. This was an insurance claim. Instead it took 1 month. Terrance never answered calls when I called to inquire. I only received small texts. Terrance was paid by the insurance company to repair damaged parts with all new parts. He took the money from the insurance company and patched up the damaged parts. My grill and bumper was still cracked and terribly painted. I had a $950 deductible that was to be paid at the time of picking up my vehicle. Terrance dropped off my key at my place of business and left my vehicle dirty up under a bridge across from his shop. I didnt receive a receipt or any paperwork from ******** for the repair of my vehicle. ******** will no longer answer calls or reply to texts. The $950 for the deductible was never asked for and now I see why. I offered to pay the deductible and have proof via text message and Mr ********************** never responded or accepted.
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Andrew J

            06/14/2024

            This guy is awesome ??. The best painter in the city he did a really good job on my car and I am very satisfied
            Read 1 More Customer Review

            Local BBB

            BBB of the Mid-South

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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