ComplaintsforAnthony's Auto Sales
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted *******'s Auto and the owner, ******************, told me that he could repair my vehicle which had front end damage as a result of a car crash. My radiator and bumper needed replacing. They had my vehicle for over a month before returning it to me. Two days after returning it, I noticed antifreeze draining out. I contacted ****************** and he came to my house to examine my vehicle. He told that the hose was not put on securely and the fan blade had sliced the hose. He said he would have his mechanic come and replace the hose. After several days of not hearing from him, I was able to contact him and he said he was still trying to reach his mechanic. After another few days, I was not able to reach him and ended up calling another mechanic who came to my house and replaced the hose. He told me that the hose had been put on in the wrong position which placed it to close to the fan, resulting in the damage. He also realized that the wrong antifreeze had been put in my car which would have caused my car to run hot. I noticed too that *******'s Auto, for what ever reason, switched my battery. My battery was not damaged and there was no reason to switch it. ****************** does not do auto work and hires very inexperienced people to do his work. Not a good company to deal with. There were other problems with my car but too much to explain here. These are the more serious or problematic issues I had.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.