ComplaintsforAbsolute Recovery Services, LLC
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Complaint Details
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Initial Complaint
08/14/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ABSOLUTE RECOVERY SERVIC I do not have a contract with this collection agency trying to collect and reporting this to my credit report. And they didnt provide me with the original contract as requested.Business response
08/16/2024
Our agency's contracts are with our clients, not the individuals that owe them money. This person's file was placed for collections after their lease was terminated for non-payment or rent. Attached to this response is the file sent for collections by our client which included a final account statement, the tenant ledger of charges and payments, pictures of damages and lots of items left in the leased unit as well as the signed lease contract and application this person completed at time of rental.
This account will continue to report to the credit bureaus as disputed until paid, the reporting statute runs out, or the account is discharged in a bankruptcy filing by the consumer.
If the individual would like to discuss repayment of the debt owed, they can contact our office by phone at ************ and any of our courteous professional representatives will be happy to assist them.
Initial Complaint
07/24/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for the debt with crestcore realty llc, I do not have a contract with Absolute recovery Services llc, they did not provide me with the original contract as I requestedBusiness response
08/13/2024
This person has filed many disputes of her account that stemmed from an eviction. This person has gone so far as to fill out a FALSE claim of ID theft from the FTC's website.
Our agency has contracts with our clients, not the people that owe them money. This individual has been provided, on several occasions, all documentation related to her charges. The court paperwork and her file contents are attached to this answer.
This account will continue to report to the credit bureaus for as long as the statute allows or until paid, discharged in bankruptcy, or recalled by our client..
Initial Complaint
05/24/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with highland chateau apartment, I do not have a contract with Absolute Recovery Service. They did not provide me with the original contract as I requested.Business response
06/11/2024
Our contracts are with our clients, not the people that owe them money. THIS IS A FALSE AND DUPLICATE COMPLAINT. THIS COMPLAINT WAS ANSWERED 12/13/2023. ATTACHED WAS THE CONSUMER'S FILE AND COURT DOCUMENTS. Our company has NO duty to respond to duplicate frivolous complaints. A copy of our answer is attached to this response. WE WILL NOT RESPOND TO FUTURE DUPLICATE COMPLAINTS FROM THIS INDIVIDUAL.Initial Complaint
05/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Absolute Recovery ServicesBusiness response
06/14/2024
This individual had an account placed for collections from our client. The submitted file is attached., If this consumer is now claiming ID Theft, WHICH HAS NEVER BEEN MENTIONED IN FORMER DISPUTES, the attached FTC form can be downloaded online and is not an acceptable form for the purpose of disputing debt with our agency and many other entities. If this person wants to file an actual police report, under the penalty of criminal perjury, they can go to their local police precinct and fill one out and supply it. If that happens, the report will be forwarded to the property and it's corporate office and they will provide more information confirming that it is not ID Theft, or advise us to close this account. In the meantime, the account will continue to report as disputed until paid, settled in a lump sum, discharged through bankruptcy, or the end of the reporting statute.Initial Complaint
05/21/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for the debt with HIGHLAND ******* APARTMENTS, I do not have a contract with Business Headquarters Location, they did not provide me with the original contract as I requested.Business response
06/14/2024
Our contracts are with our clients, not individuals that owe them money. The charges stem from an eviction. The paperwork for the legal action that was taken is attached along with the file sent to us by our client that shows the ledger of charges and payments, the application the individual completed at time of rental as well as the signed lease contract. This person has not tried to resolve anything with our agency. He/She has filed multiple frivolous complaints and disputes but under Federal Law, we have no obligation to continue to respond. This account will continue to report as disputed for as long as the statute allows, the account is paid in payments or settled in a lump sum, or until discharged in bankruptcy.
If the consumer would like to contact our office, we will be more than happy to assist he/she.
Initial Complaint
05/14/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Crossings at ****************** Msm, I do not have a contract with Absolute Recovery Services, they did not provide me with the original contract as I requested.Business response
05/16/2024
Our contracts are with our clients, not the individuals that owe them money. This account will NOT be removed from the consumer's credit until paid or discharged through bankruptcy. It will continue to report as a disputed account. If the consumer would like to make arrangements to pay their bill, they can contact our office and one of our professional, courteous representatives will be more than happy to assist. No request for any contract has been received from this consumer as they state in their complaint but it is now attached to this response.Initial Complaint
04/03/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
The account is not mine and I asked them to validate the debt and they could not.Business response
04/15/2024
The allegations in this complaint are false. This consumer has NEVER requested validation or it would have been sent. The account is now marked as disputed and the attached documents shall serve as validation.
The account will continue to report to bureaus as a disputed debt.
If the consumer wants to set up payment arrangements, they can call and any of our courteous representatives will be glad to assist.
**Please see the attached.*
Initial Complaint
04/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This is a Third party collection agency, stating that I owe them 6000 from a company named Premier Properties, this company is a rental leasing place that I'm unaware of and both companies are trying to get me to pay them. please helpBusiness response
04/15/2024
Attached is the lease contract this person broke as well as the tenant ledger showing all charges and payments. This agency does not buy or sell debt. All debts are assigned by the original creditor.
We have tried to speak to this consumer regarding the charges but were unable to due to the irate behavior she displayed on our attempted communication with her.
Further collection efforts will continue and this debt will continue to report to the credit bureaus until statute expires, the account is paid off or discharged through bankruptcy.
If the consumer would like to contact us, we will be happy to try to assist in a professional courteous manner as long as the consumer behaves in the same manor.
Respectfully, *************************
Customer response
04/16/2024
This company have never attempted to contact me as I have contacted to about the letter that they sent to me. I'm going to continue to fight this because I do not owe them any money, also the company they have listed that they said I owe is Premier Properties. The FCRA
Section 623(a)(6). If a furnishes learns that it has furnished inaccurate information due to identity theft, it must notify each consumer reporting agency of the correct information and must thereafter report only complete and accurate information.
The Fair Credit Reporting Act (FCRA) , 15 U.S.C. 1681 et seq., governs access to consumer credit report records and promotes accuracy, fairness, and the privacy of personal information assembled by ************************* (CRAs).
I really appreciate all BBB help, I also reached out to Federal Trade Commission
Customer response
04/16/2024
This company have never attempted to contact me as I have contacted to about the letter that they sent to me. I'm going to continue to fight this because I do not owe them any money, also the company they have listed that they said I owe is Premier Properties. The FCRA
Section 623(a)(6). If a furnishes learns that it has furnished inaccurate information due to identity theft, it must notify each consumer reporting agency of the correct information and must thereafter report only complete and accurate information.
The Fair Credit Reporting Act (FCRA) , 15 U.S.C. 1681 et seq., governs access to consumer credit report records and promotes accuracy, fairness, and the privacy of personal information assembled by ************************* (CRAs).
I really appreciate all BBB help, I also reached out to Federal Trade Commission
Initial Complaint
03/12/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with Credit Collections. I do not have a contract with this company. They did not provide me with the original contract as requested. I demand this account be removed from my credit report.Business response
03/13/2024
This person has 2 accounts that were placed with our office from 2 different apartment complexes. All accounts are placed with ********** by the original creditors. Our contracts are with our clients, not the individuals whose accounts are placed for collections. To date, other than this complaint, our office has NOT received any request for documents from the consumer, but since he/she states that is the reason for this complaint, I have attached information on both accounts including the 1st page and signature page of both lease contracts as well as the tenant ledger with the charges listed. The accounts have been marked as disputed and will report as such until paid or discharged through bankruptcy.
If the consumer would like to discuss the accounts, they can call our office at ************ and any of our courteous professional representatives will be more than happy to assist.
Initial Complaint
02/29/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with *************** LEVEE CLK, I do not have a contract with Absolute Recovery Systems, they did not provide me with the original contract as requested.Business response
03/07/2024
This consumer's collection account was placed with ********** on 9/26/23. It stems from an eviction on ********* Docket # *******, a copy of which is attached. **********'s contracts are with our clients, not the persons that owe our clients money. Since this account was received, WE HAVE RECEIVED A REQUEST for information from this consumer. Had we, we would have supplied it within 30 days. I will be sending validation of debt materials to this consumer via the **** and it will leave my office no later than 3/29/24, 30 days from the date this false complaint was filed with the BBB. Also, the account is now marked as disputed and will report as such going forward. The account will NOT be removed from the consumer's reports until paid or discharged through bankruptcy. All applicable laws have been followed and will continue to be followed in our collections attempts.
If the consumer would like to discuss the charges, they can simply call our office at ************ and one of our professional, courteous representatives will be more than happy to assist.
Business response
03/07/2024
In the capitalized portion in the 4th sentence it should have said WE HAVE RECEIVED NO REQUEST not a request. Typo.
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Customer Complaints Summary
26 total complaints in the last 3 years.
17 complaints closed in the last 12 months.