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ComplaintsforMason & Wilkes, LLC
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Complaint Details
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Initial Complaint
03/01/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
It started on 12/10/21 when I had an agreement with ********************* about getting my master bath stripped and remodeled. So they came in and gutted the bathroom and I paid *** the 3k. Well he never would call or do anything so ****** aka ******************************* came in and told me he could do the job for more and I furnish the materials. So between what I paid him and the materials he wasted it was a total of 11k. That does not include that I had to have someone come in and take out what he did. I then had to find another contract. I have a disabled child and had to take care of and had to find ****** Mason. Called and some man answered and was cursing me out! It was a mess! So found someone to redo the bathroom. And sold the house and took a loss because of the way the bathroom turned out. So I lost 11k by his work. Had to pay someone else to redo it. We left ****** and moved to ********* because of my job and my son having to have a special needs school. That is why it wasnt completed within a year. I also have medical issues that contributed to the delay. I put this on dont scam me midsouth and just got a response and posted it 22 weeks ago and they had some answers. I got ******* of the 3k back from ********************* he was suppose to repay the additional amount but of course he didnt. I think **** and *** have a scam going where *** strips the houses and you have no choice but to get someone to finish it. **** looked like a hard worker. He literally left a live electrical wire behind the shower wall and it was burning a piece of wood when they stripped it out. We would have gotten fried if the water would have hit it.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.