5 Customer Reviews
Review from BRUCE B
5 stars03/14/2024
We thought the service was great. Everything was delivered as advertized.Review from CS F
1 star03/06/2024
We used Smart Cremation for our Mother. They were helpful and nice in the beginning. There were many delays and one excuse after another. ************************* was rude and unkind and unprofessional to be in this business. She was demeaning about her employee and the health **** and prepared the death certificates. I am still shocked at the analogy she used in conversation with the delays in the cremation. She made promises she didnt deliver on. I will NOT recommend this company. She talks too much and doesnt listen to the customer. No compassion during a difficult time and loss.. I am very disappointed in the company. Do yourself a favor and find another company that offers this service.Review from Fabiola F
2 stars03/06/2024
Not a very professional place. Made a mistake on Death Certificate. Didn't proof read it and now we have to wait over 6 + weeks to get a corrected one. Too much talking and that takes away from being on top of things to get it done. Families shouldn't have to go through all these during the loss o fa loved one. I bet that, When they answer this review, they will make excuses and justify their actions instead of owning up to their mistake. They always gave us a reason to why this or that happened.Review from Sarah G
5 stars03/27/2023
My mother died last year in September and I needed help getting a copy of her death certificate and *************** was very nice and she made sure that I got a death certificate copy.I highly recommend this company and *************** and her staff.She was smart and friendly and patient listening to me talk fast and express my worries.Thank you very much ***************!Review from Mike and Dianne C
5 stars02/04/2022
When our daughter died unexpectedly this December, we were referred by someone in our church family to Smart Cremations. The manager, Rhonda H*****, very patiently explained each step of the process during this difficult time. Rhonda always referred to our dear daughter by name, which was a sign of respect and sensitivity. We would highly recommend Smart Cremations to anyone in need of these services.
Thank you,
Mike and Dianne C******
Customer Review Rating
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