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ComplaintsforAffordable Dentures - Memphis
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/27/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
My upper denture does not fit and it hurts my mouthCustomer response
06/27/2023
The place I went was on ************* in Memphis *********. Its on the receipt and how much I paid thank you.Business response
08/22/2023
Patient came in 6/29/2023 and received an adjustment with a soft liner placed in denture. Retention adequate. Occlusion confirmed and patient left comfortably in good spirits. Have not heard from patient since the last time she came in office. **************** left in good spirits at her last visit, which is after the complaint was filed.Customer response
08/23/2023
I did not leave satisfied or happy they tried to fix something that was not right to begin with and it still didnt fit. I tried to tell them they wouldnt listen, so I left. I am not going to try to get my money back because I know I cant. The company has screwed me and a lot of other people too so let them have it. I can live without it.Customer response
08/23/2023
Complaint: 20243154
I am rejecting this response because: I did not leave satisfied or happy they tried to fix something that was not right to begin with and it still didnt fit. I tried to tell them they wouldnt listen, so I left. I am not going to try to get my money back because I know I cant. The company has screwed me and a lot of other people too so let them have it. I can live without it.
Sincerely,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.