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ComplaintsforGenerator Power Systems, Inc.
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Complaint Details
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Initial Complaint
07/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband and I have used Generator Power Systems for 13 years to service our generator. We would pay for a yearly service contract. They would do check *** twice a year and any repair necessary throughout the year. This year on 3/15/22 I paid $927.39 by check #**** for a year service contract. Our generator is broken and not working. I have called Generator Power systems multiple times and only reached an answering machine. I have left multiple messages that have never been returned. They have not shown up for a check up. The secretary that called me in March about the service contract bill is named *****************. She told me that they were late in sending out the bills and asked that I just send a check to the company so I could receive immediate repair for the broken generator. Which I did immediately. She gave me her cell phone number which is ************. I have also called that number multiple times and left several messages which have not been answered.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.