Business ProfileforCrunch Fitness

On April 1st 2024, I was billed my $9.99 membership fee by Crunch Fitness. As time passed, I was then billed $***** on April 30th. I called crunch Fitness and was informed I was no longer in contract. I was told by the representative to come onsite that all I had to do was sign to renew it and it would revert back to the $9.99. I signed on May 1st, 2024. On May 30th, 2024 I was billed again for $***** as if I was still out of contract. It makes no sense. Why tell a customer to come in person to renew their contract and they do. And Crunch Fitness still charged me $***** as to say Im no longer in contract. I contacted Crunch Fitness, if you think I was provided a logical explanation saying; why I needed to pay ***** again and I already sign. Think again. Im writing this to say their service is more like you better pay a fee cause we can do whatever we want. I would like my $***** refunded the assistant manager ***** has a tone like a mother disciplining her child. Like you better pay it. And she herself kept over talking saying the same thing with no factual reason as to why crunch is charging $***** fee after I signed the contract for 9.99. Shes just following what she hears like a robot. I called back a few seconds later and the suppose general manager was right there the whole time. Of course hes going to side with those he work with. I informed him to terminate my account immediately and that I shouldnt see ****** fees being billed to me after the termination NONE! I dont agree with their billing and they have no logical explanation to give. I write this to also say, if I am billed anything after the General manage ***** said he terminated my account at ********************** and nothing will be billed to me. I will be writing again and hope they have enough morals to refund any amount billed to me after the general Manager ***** nothing will be billed given he terminated my account.