Business ProfileforMemorial Park Funeral Home & Cemetery

Issues with Memorial Park Funeral Home & Cemetery not correcting my contract the same night that the contract was written. Paid down $630 & $370; $98.62x5($493.10); $58.47x5($292.35); TOTAL $1785.45. We had lost our only brother in July 2022, & was still grieving. Around Oct 31, 2022, we 6 sisters setup a family burial site at Memorial Park on ********** in *******, **. I dialed my 7th sister ****** in on my call with ********************* so that she would be the last of the sisters to take advantage of the deal that he told us was expiring on Nov 1st. *********** did not assign me the space that he promised. When I told *************** on that night that I only wanted the burial spot & not the 1 on top, didnt want the burial spot for my son, & definitely didnt want 2 different autopay coming off my credit card each month. He said that since it was getting late, he promised he would fix the contract correctly the next day & send me the corrected contract. That never happened. Each time I tried to contact him, there were different issues. Sometimes he would say that someone was out of *********** needed to be involved with the change, or someones child was sick, or someone close to him had passed & he was dealing with that, or sometimes his vms would be full & I couldnt leave a msg. At a point, he said his boss said this had been going on too long & he wanted him to resolve it for me. I was contacted by Memorial Park asking about service I received, & they said someone would call me back about my issues. I have called them repeatedly & sent Online messages. I recently got a call/text from *********************** 10/27-10/30 saying that he could resolve, if I make 2 monthly ************** by Nov 30. He asked me to call him back by 10/31. I called back & got vms, with no callback. Last contact attempts were on 10/31 with **** ******* who said someone would call me back, & I tried ****** again. Just wanted burial space with family. This has been very stressful for me. *******************