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Find a Location

Home Town Disposal, LLC has 1 locations, listed below.

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    Business ProfileforHome Town Disposal, LLC

    Garbage Removal

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4225 Getwell Rd, Memphis, TN 38118
    BBB File Opened:
    2/1/2016
    Years in Business:
    8
    Business Started:
    11/7/2015
    Business Incorporated:
    11/7/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Barry Thomas, Owner
    Contact Information

    Principal

    • Mr. Barry Thomas, Owner

    Customer Contact

    • Mr. Barry Thomas, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    At the end of June, we signed up for their waste collection service. We were told that we could use an existing trash can until we received one of theirs. We put the garbage out as instructed on Sunday night. It wasnt picked up. We called and they said they would pick it up. They didnt. At the end of the week, they dropped off their can, but still didnt pick up our garbage. Sunday night we put the garbage back out at the curb. It wasnt picked up. We called again. Never got picked up. So we called to get a refund, but we cant get that until they get their can. This is week 3 and it still hasnt been picked up. We cant start another service until we get our refund. Selecting this company has been a big headache and a big mistake.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert D

    1 star

    06/21/2024

    This company does not honor the terms of their contract and scam customers into paying additional fees.1. Their contract states that tree limbs not exceeding two inches in diameter and four feet in length in an area not exceeding three feet in width and two feet in height will be picked up with normal trash pick up. After meeting the requirements for limb pick up they refused to pick up tree limbs placed curb side. I took pictures of the tree limbs including a tape measure to verify that all the limbs placed for pickup met their requirements. However, even when provided with evidence that the limbs met their requirements for pick up, They refused to honor this portion of their contract and insisted on a payment of $40 for a special pick up as they do not want to possibly damage their disposal trucks.2. After paying $20 on Friday, June 14, 2024 to have a commode picked up from curb side on Monday June 17, 2024 the commode was not picked up. When contacted on Tuesday June 18, 2024 as to why the item had not been picked up they stated that they were unable to pick it up on Monday and would pick it up on Thursday. It is now Friday June 21, 2024 and when contacted as to why they had once again failed to honor the prepaid contract for the commode's removal they stated that the ticket had been cleared on Monday June 17 and they would reschedule for Monday June 24, 2024.

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