![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforCircle K
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
on 11/14/2021, I purchased gasoline at round 1 PM from the Circle K on Winchester and Hacks Cross in Memphis , TN. The gas type was grade 87. I drove the car for about 10 miles, then the car stopped driving. I had the car towed to Honda since I own a Honda Hybrid. This was the very next day on 11/15/21. Honda told me that they had to drain the gas tank and make related repairs, including changing the spark plugs due to bad gas in the gas tank. I picked the car up on 11/17/21, where the total cost was over $1,700.00. They gave me a smaple of the bad gas. This is a major deal. This financial burden needs to be resolved. I have all of my documentations in order.Business response
02/01/2022
Business Response /* (1000, 13, 2022/01/14) */ Good Afternoon, I have been working to assess the claim since the BBB complaint was received but have not received a response from claimant. I have left her two voicemails and with her claim number and my information. We are still in the process of investigating this claim. Thanks, ***** ***** Claims Adjuster Circle K Global Shared Services Phone: XXX-XXX-XXXX **** ***** Ct Suite *** Raleigh NC XXXXX Email ***********@circlek.com
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.