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Find a Location

Automatic Air Conditioning & Heating, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAutomatic Air Conditioning & Heating, LLC

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1948

    Years in Business: 81

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Automatic Air Conditioning & Heating, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3470 Tchulahoma Rd, Memphis, TN 38118-2710
      BBB File Opened:
      1/2/1948
      Years in Business:
      81
      Business Started:
      1/1/1943
      Accredited Since:
      5/1/1948
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Automatic Heating & A/C Company, Inc.
      • Automatic Heating & Air Conditioning Company, Inc.
      • Automatic Heating & Service Company, Inc.
      Business Management
      • Mr. Sam Mullins, Owner
      Contact Information

      Principal

      • Mr. Sam Mullins, Owner

      Customer Contact

      • Mr. Sam Mullins, Owner
      • Ms. Shelby Rayman, Office Administrator
      Additional Contact Information

      Fax Numbers

      • (901) 363-4638
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      In October, 2021 I asked for a quote for a new HVAC system and received a proposal. However, I never signed an agreement, work order, or contract with them. I was not told there would be any fees of any kind if I didn't agree in writing which I never did. There is nothing on the attached proposal about any such fees either. + I got a bill dated 1/19/22 saying I owed $250 for "Fees for permitting that were not refunded by Shelby County Code Enforcement after cancellation of work order." This is a cost to the vendor not the customer because nothing was signed by the customer for work to be performed. This bill is also attached. I never signed a work order, contract or agreement to buy the HVAC.
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Greta H

      5 stars

      09/19/2023

      Automatic recently installed a hot water heater for me. They did an excellent job and were so nice and professional. I called one day and was able to get the water heater installed the next day. Everyone I spoke with at the company was so nice and helpful. This is an excellent company. i highly recommend them.

      Automatic Air Conditioning & Heating, LLC Response

      09/20/2023

      Thank you so much for the kind words. It was a pleasure working with you.

      Local BBB

      BBB of the Mid-South

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