Business ProfileforRescue Your Air & Drain

I wouldn't trust them to fix my paper airplane's AC. At the direction of my home warranty Rescue Air and Drain was sent to my home. From my first visit on May 23rd until my 5th visit on June 18th I still DO NOT have any air. I am now out of a great deal of money and vacation time and still hot in 90+ degree weather. The timeline is listed below: May 23th My scheduled service window was 12-5pm and they arrived at 7:30 pm; determined my 2 ton condenser needs replacing May 29th Finally contacted about replacement parts and the greater than $1,000 that I would have pay outside of the home warranty coverage. June 6th 10-2pm scheduled for install; Rescheduled at 12 pm due to family emergency for the tech June 7th 10-2 pm scheduled for install; Rescheduled to June 10th at 3 pm due to other jobs taking longer before mine June 10th arrived at 10 am installed a 2.5 Ton Unit(instead of a 2 Ton Unit) because the first technician requested the wrong size unit. A few hours later the air was not cooling, the unit has an oily substance leaking, and electrical wires were exposed. June 11th They returned and discovered that my brand new 2 ton AC Coil was not working with the incorrectly installed 2.5 Ton Unit that they requested and installed.June 13th They returned with a 2.5 Ton AC Coil to hopefully rectify the issue, it did not. I notified them on June 14th it was still not working and I had to continually call them until they scheduled a return visit 5 days later. June 18th I am told there is nothing else they can do and that I would need to get an electrician to rectify an issue they started and they would notify the home warranty company.June 19th Notification has not been provided to the home warranty company in order to schedule an electrician. You would think that after nearly a month of dealing with them there would be some urgency to get this completed. I am out over $1,000 and I still am not closer to having a functioning air conditioner unit.