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Find a Location

Falcon Investments has 1 locations, listed below.

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    Business ProfileforFalcon Investments

    Home Improvement

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6265 Bristol Glen Dr, Memphis, TN 38135-6140
    BBB File Opened:
    9/18/2015
    Years in Business:
    14
    Business Started:
    10/1/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Carlos Hobson, Owner
    Contact Information

    Principal

    • Mr. Carlos Hobson, Owner

    Customer Contact

    • Mr. Carlos Hobson, Owner
    Additional Contact Information

    Fax Numbers

    • (866) 566-3269
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My wife and I hired *************************** the owner of Trust One Home Improvement on 4/29/2022 the first check of $ 32, ****** 05/02/2022. To complete a burn out with contract of approximate **********. **************** knew on the front there was already a lost and the money was limited for repairs and he agreed to take to job with the fund of approximately 130, ******. My wife and I made it very clear we had no extra monies to give other the approximately **********. We never agreed for pocket expenses from **************** also knew our time frame was limited and ensure that we be back in our home by 09/2022 and completed by 10/1/22. ****** was giving 5 different check that we signed over to him from our mortgage escrow account for payments and repairs. We released 2 check on 6/7/22.. ****** stated those 2 checks would cover the wiring, plumbing, insulation, etc. His subcontractor in process of wiring the home damaged our garage door by accident. I brought that to ****** attention he stated he wasnt aware yet his subcontract admitted he damaged. He agreed to replace it. We still dont a new garage door as of 10/9/22. 06/02/22 ****** also started with insulation and I requested for him not to put up sheet rock until I see all the installation, he installed the sheet rock anyway. At this point ****** began to ask for more money again and we became concerned we had just released 2 checks days 8 ago. Our mortgage company stated at this point there is a red flag by this time we should have more installed; flooring, cabinets, tubs, toilets, doors, interior paint, storm doors, HVAC, lighting, fireplace and other items. Theres No plumbing approval or power in the home as today 10/9/22. Everything was incomplete he only did so much work to get the next check released. ****** stated he spent an additional 27,****** out of pocket. As of 9/26 we only have Sheetrock, somewhat completed wiring and exterior paint. No one was on site for weeks at a time. Where are my materials? Please help.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    J. G

    5 stars

    04/17/2022

    Mr. H***** and his company help is good enough or if they prove not to be right off they aim to please and come back and get the work right the way you want it I have had Mr. H***** and his company help do all kinds of stuff for us and we are happy with all of the work Mr. H***** and his company help have done for us and the prices are always easy to get and usually firm and reasonably I recommend Mr. H***** and his company's help to any Memphian please send your business his way because if all Memphis general business contractors are like him and his company's help then Memphis citizens are well served and, or will be. Give him a call.

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