Business Profilefor3 State Lawn Service

The work described in the invoice pic was completed on 6/28. I have spoken to them by phone and by text numerous times concerning the problem of the walkway being unlevel and unsuitable for walking on. This was the reason I needed the walkway. Im a widow in my 60s and expressed the need for stable footing. My son in law was here during the discussion. I questioned the use of gravel on the walkway and they assured me this would work for me. It might have, had the slope been leveled and had they used Timbers or 4x4s rather than 2x4s and rubber stakes! Their solution to the issue was to put longer stakes to keep the boards from leaning further and to reduce the wash over of the gravel. To me, this was not an acceptable solution. Contact has always been initiated by me, never them. They said theyd be out sometime between last Sat and Tuesday. Never heard from them. Contacted them and they said Thursday. Now it might be Saturday. Im only asking for a partial refund, the flower bed work was not the best, but its ok. My walkway is completely unusable and I will have to pay someone else to rip all of it out and start over. (Side note under part of the gravel this Lawn Service used black trash bags as a weed barrier in areas where they were out of landscape fabric. I dont think I was supposed to discover this.makes me wonder what else Ive missed.) The land leveling ( which is non existent) was $1700 and the pathway (that I do not feel safe to walk on) was $450. I have contacted 2 other individuals about this job and they have both been appalled at the shoddy work. I do hope that you can help me with this issue. Thank you.