93 Customer Reviews
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Review from James M
5 stars05/09/2024
The movers were fantastic in every way and made sure to pay attention to the small details.Review from Brian D
5 stars04/16/2024
Great job! Quick, courteous, and careful with the furniture! Thanks Big League Movers!Review from Melissa K
1 star02/21/2024
My sons Playstation5 was stolen during my move/storage with this company. That was over $500 of my property gone.Review from Shannon D
1 star11/08/2023
They're no good. They were intentionally slow and broke antique furniture. They threw everything haphazardly into boxes. They even put moldy mattresses into the storage room .
Big League Movers Response
11/09/2023
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us improve our services.We are sorry to hear about the challenges you experienced during your recent move. We moved you into a Self Storage unit which we can not control the climate or weather proofness of the facility, No items were intentionally damaged by our team and we have no way to ensure they were not damaged while in storage for since your move in April 2022 Again, thank you for bringing this matter to our attention. We value your business and are dedicated to addressing your concerns promptly.Review from Jerry L
1 star10/25/2023
I have been waiting 3 months for a resolution to our claim for damages on our move from ******* to Hot Springs. Have been in contact many times with Big League as well as the insurance claim company they use. At this point they have stopped communicating entirely. In general, Big League did not fulfill any part of their promises in full.I would not recommend using this company.Review from Almighty g
1 star09/01/2023
Good work due to the workers themselves but the way the company itself and the people who run it are a different story I worked for this company recently and they fired me after I complained for 2 days about not being paid and they have yet to pay me and its been over a week I explained to them I dont really care what the problem was before I just would like them to pay me and THEY HAVE NOT I will be filing a report asapBig League Movers Response
09/05/2023
We appreciate you taking the time to share your thoughts. Our team takes all feedback seriously, and we'd like to address the situation you've brought up.At Big League Movers, the safety and well-being of our customers and employees are our top priorities. In instances where we become aware of potential safety risks, we are obligated to take appropriate actions to ensure a secure environment for everyone involved.In this particular case, our decision was based on information that raised concerns about the safety of both our customers and our team members. Our commitment to providing a safe and reliable service led us to take the necessary steps to address the situation promptly.We understand that this situation may have caused inconvenience, and we apologize for any disruption it may have caused. We believe that our actions were in the best interest of all parties involved, and we remain dedicated to upholding the high standards of safety and professionalism that our customers expect from us.If you have any further questions or concerns, please don't hesitate to reach out to us directly. We value your feedback and are always striving to improve our services.Thank you for your understanding.Review from Justin S
1 star07/31/2023
BUYER BEWARE! DO NOT UNDER ANY CIRCUMSTANCE USE BIG LEAGUE MOVERS! My house flooded in December of 2022. I had to move everything out of my home, store it, and relocate to a hotel until repairs were done. Big League Movers accepted coming out to my home, packing up what I did not have room for in the attic, and storing it until repairs were complete. May 2023 I moved back in and scheduled for my belongings to be returned. Big League Movers broke my television, my bed, and damaged the new flooring in multiple areas (I have pictures of everything). I showed the movers all the damage and they said a claim would be filed but that I had to close out the move. One of the movers even admitted that he said not to store the tv the way they did. A week later I have to call about the claim that I had received zero communication about. Focus Moving Solutions was brought in to handle the claim. A flooring company came out to paint the floors. No repairs were actually done. Then I was told that I would receive .60 cents per pound for the damaged items. The tv is inoperable and the mattress does not function as intended with the sleep number bed frame. I replied stating their offer was unacceptable and that an email is extremely unprofessional to inform a customer that you are robbing them. That was on 6/27/23. There has been no response from either Big League Movers or Focus Moving Solutions. This dumpster fire of a joke charges premium prices for low quality work that resulted in damages to my property and possessions. They have failed to demonstrate any professionalism, integrity, or accountability. This business should be shut down to protect the public from their despicable and dishonest practices.Review from Teri C
5 stars06/17/2023
Big league Movers are amazing! Very professional! Very personable ! Careful with your fragile furniture and great with Packing! Highly recommended! 5 stars all the way!***************************** ******************************* ************************* Cannot beat better movers!Review from Lisa R
5 stars05/25/2023
These guys are great! They took excellent care of my heavy antique furniture. They worked very quickly as well. A real pleasure. Stamps, Love and ****** were our guys. Super!Review from Daniel Z
5 stars05/06/2023
They were absolutely phenomenal! ****** and ******** handled everything with perfection and care. They were extremely professional and this was the easiest move I've ever had.
Customer Review Rating
4.53/5stars
Average of 93 Customer Reviews
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