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Find a Location

Advanced Roofing, Inc. has 1 locations, listed below.

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    Business ProfileforAdvanced Roofing, Inc.

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Advanced Roofing, Inc. offers commercial and residential roofing, roofing repairs and painting.

    Business Details

    Location of This Business
    7894 Winchester Rd Ste 500, Memphis, TN 38125
    BBB File Opened:
    3/11/2010
    Years in Business:
    14
    Business Started:
    8/1/2009
    Business Incorporated:
    10/23/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Donnell Woods, Roofing Claims Specialist

    Customer Contact

    • Mr. Donnell Woods, Roofing Claims Specialist
    Additional Contact Information

    Fax Numbers

    • (901) 754-2566
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2021

    Complaint Type:
    Billing Issues
    Status:
    Unresolved
    On January 14-15, 2021, Mr. ************* of Advanced Roofing and his employees installed a new roof on my home at **************. (I only have a phone number and email address for Mr. *****, no physical address.) To date, no issues with the roof installation as it relates to leaks, water damage, etc. In April and *** 2021, my home was extremely hot; I called *********HVAC with whom I have a Family Plan Warranty. On *** 29, 2021, ********* made a service call; Mr. ******** Va*****etermined that a coolant line had been punctured. Mr. ***** was notified and pictures of the problem were forwarded to Mr. ***** who agreed to send employees to make the necessary cuts in the roof for the repair of the coolant line and to patch the roof afterwards on June 14th. The cost of the repair was $1,219.61. Mr. ***** objected to the cost. He wanted to make the repairs; however that would have voided my warranty. Mr. *****, finally, agreed to pay half. To date, he has not done so.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Claudia C

    1 star

    06/02/2022

    I contacted Advanced Roofing on 5/24/2022 about a leaking roof, at 2 areas of my house. On 5/26/2022 they went out to my property and asked if I wanted it fixed. I agreed to have it fixed. I paid Mr. Donnell W**** $400.00. The same evening it continued to leak. I contacted Mr. W**** and informed him that the problem still existed and asked if he would put a tarp over the leaky spot in the back bedroom, on Sunday evening 5/29/2022. Mr. W**** stated that someone would go out on Monday. No one showed up or contacted me on Monday or Tuesday. On Tuesday I contacted Mr. W**** and asked about putting a tarp over the part of the leaky roof, because of predicted rain coming. Mr. W**** stated he would send someone out on Wednesday. I contacted Mr. W**** on Wednesday evening and asked why he didn't put the tarp over the roof. He said he would go on Thursday 06/01/2022. I told him don't come. I found a dependable person to cover the roof with tarp.

    Local BBB

    BBB of the Mid-South

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