Business ProfileforJack Morris Auto Glass, Inc.

I had an appointment to have my windshield replaced. They had my car for 5 hours and never called me. I went to pick my car up and was told they had some error codes on my camera and they were not able to complete the recalibration and wanted to keep my car over the weekend. They are closed on the weekend and I had to go to work on Sunday and needed my car. I was told I could come back the following Friday and it would be made priority. They pulled my car around and the top was down and they didnt even replace the windshield.When I returned the following Friday. I dropped it off at 9:44am. and waited all day for them to call me for pickup and they did not call I arrived to pick it up around 4:30pm. ********** was replaced but told that they couldnt do the recalibration because of the weather and to come back the following week. I went out to get my car and I notice what I thought was a scratch that looked like someone tried to touch it up. I put my finger on it and someone used a sharpie to try to cover up the crack. The pillars on each side of the car were loose. And one the way home one was flapping and it almost flew off before I pulled over to place it in my car. Once I got home I shut my car off and my dashboad screen had smears like some adheasivee had been on it and they attempted to wipe it off and it appears to have a crack in the left side corner of the screen. I had to call my insurance company to put in a claim for the damage done to my car and I am having to get a rental car so that I can get to work without fear of losing pieces of my car on the interstate and for safety reasons.