1 Customer Reviews
Review from chloe J.
2 stars08/19/2024
I had bought a bed frame set july 15 2024. when i ordered it online it just said pickup available at this location and nothing about when it would be available for pickup or having to have it shipped there. Well, I got a call a few day later and they were telling me it wouldn’t be in for another 3-4 weeks. I wasn’t expecting to wait that long for a new bed frame because my current one is about to fall apart on me at any minute. I decided I would still give them a chance and when i picked up the item August 9th, the footboard was cracked and the headboard was chipped. I got a call from the GM Corey on the 13th and he said he might be able to get the foot board but he wasn’t sure about the head board because “somebody might have damaged it”. He quickly tried to say “i’m not necessarily saying you,” but after that i was honestly just really mad and upset about that. i had called him later that day to just try and get a refund so i can go out and buy something else so i don’t have to worry about sleeping on my own bed but he refused. Now it’s monday the 19th and he got the replacements but said he can’t bring them until friday the 23rd. At this point I just want my money back so I can choose somewhere else to shop because I did not like the tone I got about damage caused by this company for a $450 bed set I had ordered.
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