12 Customer Reviews
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Review from Jack J
5 stars03/29/2024
I've never had a better experience with a moving company. It was easy to get an estimate and schedule service. The movers arrived on time, we did a walk through and they started wrapping items and loading them on the truck. My furniture was placed where I wanted and there were no surprises with the bill. I highly recommend this company!
Murfreesboro Movers Response
04/01/2024
It was our pleasure to serve you. Thanks for the review and your business.Review from David F.
5 stars03/26/2024
Murfreesboro Movers moved us from Murfreesboro to Tullahoma and we were very pleased with their professionalism, timeliness, and attention to detail. They did exactly what we asked and more.Murfreesboro Movers Response
03/26/2024
It was our pleasure to see to it that you were "very pleased" with our service. Thanks for leaving a review.Review from Sandra S.
5 stars03/25/2024
The movers worked quickly and carefully. They were nice and professional.Murfreesboro Movers Response
03/26/2024
Thanks for leaving a review. It was our pleasure to serve you.Review from Erika J.
5 stars03/24/2024
Murfreesboro Movers did a wonderful job. Friendly service. I would definitely use them again!Murfreesboro Movers Response
03/25/2024
Thank you, *****. It was our pleasure to do a "wonderful job" for you. We appreciate your business.Review from Corliss N.
5 stars03/24/2024
The two gentlemen did a quick and efficient job moving around some furniture including a spinet piano. Seemed somewhat costly but well done.Murfreesboro Movers Response
03/25/2024
It was our pleasure to provide you with "quick and efficient job". We appreciate your business. We are about 25% less than our average competitors prices and we are glad to provide superior services for less.Review from Robert B.
5 stars01/24/2024
Talk about incredible and honest service. I needed to move a piano up three steps, everywhere else was way overpriced. The gentleman who answered the phone came out himself and lent a hand to save me some money, and if you knew what I was going through you’d know how much that helps me out. To me, whenever someone is honest l, out going, and dependable like that, that’s a rare trait to find in businesses today… they have earned my business for as long as I live in Murfreesboro. Thanks again.Murfreesboro Movers Response
01/24/2024
We appreciate the opportunity to serve you. Thanks for the review. Enjoy your piano.Review from Missy E.
5 stars01/04/2024
The 3 men who showed up from Murfreesboro Movers to move my son were amazing! They hustled the entire time. They were professional and kind. They had my son moved, door to door, in less than 3 hours. I highly recommend them.Murfreesboro Movers Response
01/05/2024
Thanks for leaving a review. It was our pleasure to serve you.Review from Sonny H.
5 stars01/04/2024
I have moved from Indiana to West Virginia with Murfreesboro movers and believe they were the best. In the past, I have moved from Chicago to Texas and from Texas to Kentucky and I believe my best moves were with Murfreesboro movers and I would recommend them to anyone and their prices are also lower Then any other moversMurfreesboro Movers Response
01/04/2024
Thanks for the review. It was our pleasure to serve you!Review from Mildred B
5 stars12/05/2023
I have used this company multiple times through the years. I have always had great service. They have always taken great care of my belongings. The overwhelming majority of the items that I have had them move, are antiques. Never any damage. I highly recommend them.Review from A. E.
1 star07/12/2023
The move was going smoothly until they broke two of our dressers. We had just bought them, so we submitted a claim to be reimbursed which was understandably denied. The solution was to repay a quarter of the cost of both dressers meaning we will have to come out of pocket significantly more to replace our furniture that the movers broke. I am extremely disappointed in the way this situation was handled and would recommend every one keep a close eye on their items when using Murfreesboro Movers. I will most certainly not be returning or recommending any one to Murfreesboro Movers.Murfreesboro Movers Response
07/13/2023
We are sorry that you are unhappy with the solution to an uncovered damage. You accepted the terms of the contact which stated upfront that pressed and particle board items are not covered. When the movers picked up the dressers, they fell apart. It was obvious that they were not assembled properly. Had they been assembled properly, picking them up would not have damaged them. Even though they were not covered under insurance, we offered you standard valuation coverage and discounted that off of your invoice as a courtesy. It is standard practice among all moving companies not to cover pressed and particle board items. They are often overtightened when assembled and many times not built to last.Customer Response
07/13/2023
I understand that insurance does not cover the material of the dresser; however the dressers did not break when they were picked up. They broke after the movers dropped them down three flights of stairs. Regardless of the material, it is someone’s personal item that they are trusting you to move. As movers, you should be trained how to handle ALL items with care considering people are paying for you to do your job. I’m not asking any more from this company. I made a complaint because I am unhappy with the service I received. If you all can’t handle a customer complaint, I highly recommend a training in customer service for your employees. Nonetheless, the service we received was subpar. I am grateful to have shared my experience, and I hope you are satisfied with your response as well. All the best.
Customer Review Rating
4.67/5stars
Average of 12 Customer Reviews
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