Business ProfileforCornerstone Pools & Service

We have been dealing with *** since November of 2021 and it has been a complete nightmare. We have paid them over $12,000 to overhaul our pool. We keep getting excuse after excuse on why work isn't finished. It takes weeks to get a response from them and they have have another excuse every time. For example, they were out of town and didn't have cell phone service. Last I checked it's 2022 and everywhere has cell service. Plus you are a business. Stay in contact with the customers who are funding these trips for you. Also, messages go into junk or spam folders. That seems to be the go to excuse for the past few months. We ordered equipment from them also at a year ago to find out it's out of stock. A quick ****** search later I found the equipment and had it next day. They now owe me a refund of over $1,000 and I can't even get a response from them. They also owe me a pool cover that I have been waiting on since November. They can't provide any information at all. I probably could I sewed one together myself at this rate. My wife and I bought this house with a pool to enjoy with our friends and family, however, working with this terrible company has made me regret my decision. Please stay away from this joke of a company. Go with a more reputable company that won't lie and ignore you. Their motto is "Christ is our Cornerstone". I wonder how he feels about this mistreatment and lack of customer service. It's pathetic.