Reviews
This profile includes reviews for Safe Step Walk-In Tub's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 313 Customer Reviews
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Review fromCynthia H
Date: 05/05/2025
5 starsThank you very much for Danny! I appreciate his friendly service.Review fromMshairi E
Date: 05/03/2025
5 starsI recently had an occasion to patronize SafeStep for their repair of my tub. I was pleasantly met with David G***** came in serviced. The tub was considerate, took all the time that was needed to ensure that my tub was working properly, he also provided advice on how to maintain longevity of the tub, which is a necessity because the SafeStep stuff has become an important part of our health alleviating pain for our family. I appreciate the Safe Step Company always coming and making any repairs right away. I would highly recommend for anyone who’s considering.Review fromDan E.
Date: 05/02/2025
5 starsBest walk-in & quality bath-tub I’ve seen so far! You’re an “angel” Miss Elise M******! We thank you for your presentation, “excellent” work! God Bless!!! *** * **** *****Review fromHerbert D
Date: 05/02/2025
5 starsHerbert D
Date: 05/02/2025
Excellent instructions given on the operation Of the bath tub
Safe Step Walk-In Tub
Date: 05/06/2025
Thank you for the wonderful feedback! We're delighted to hear that you received helpful information and that our team provided such a great experience. Thank you for choosing Safe Step!Review fromMarguerite D
Date: 05/02/2025
5 starsMarguerite D
Date: 05/02/2025
I just had my Safe Step fix it guy come and he was very good, very knowledgeable, and fast with the fix. Every time I call Safe Step with a problem they're always here within the week.Safe Step Walk-In Tub
Date: 05/06/2025
Thank you for taking the time to share your experience with us. We're happy to hear our team provided you with excellent service and provided you with helpful information. Thank you for choosing Safe Step!Review fromPhil S
Date: 05/02/2025
5 starsPhil S
Date: 05/02/2025
Daniel did a terrific job. Thanks for sending him. Love my tube!Safe Step Walk-In Tub
Date: 05/06/2025
Thank you! We're glad to hear that Daniel made a positive impact. Your support means a lot to us!Review fromLeroy L.
Date: 05/01/2025
5 starsLeroy L.
Date: 05/01/2025
Brian R****** was the best representative and he tried everything to get me approved for financing for my walk-in shower! Safe Step is the way to go! Go Safe Step!Safe Step Walk-In Tub
Date: 05/02/2025
Thank you for the kind words! We're so glad to hear you had a positive experience with Brian and felt comfortable throughout the presentation. Providing helpful information is exactly what we aim for, and it's wonderful to know our team delivered. We're just as excited as you are for your new walk-in shower to be installed! We hope it brings you the comfort you deserve.Review frommelvin p.
Date: 04/30/2025
5 starsmelvin p.
Date: 04/30/2025
Steve B. Was awesome....answered every question we had....very sharpe....knew his stuff.....very professionalSafe Step Walk-In Tub
Date: 05/05/2025
Thank you for taking the time to share your experience with us. We're happy to hear Steve provided you with excellent service and provided you with helpful information. Thank you for choosing Safe Step!Review fromRosemarie T
Date: 04/30/2025
5 starsRosemarie T
Date: 04/30/2025
Amazing service - thank you for sending Danny today - love my tub!Safe Step Walk-In Tub
Date: 05/02/2025
Thank you for recognizing Danny's professionalism and knowledge; we truly appreciate your kind words and support!Review fromDarrin W
Date: 04/29/2025
5 starsDarrin W
Date: 04/29/2025
Danny did great job on my tub! Danny is a pleasant human. Gave me tips on how to maintain my tub. Danny explained the work he was doing and educated me on his work. Would ask for Danny personally for my next service!Safe Step Walk-In Tub
Date: 05/01/2025
Thank you! We're so glad to hear that your experience with our team was smooth and efficient. It’s great that our technician provided helpful tips to keep your Safe Step tub in top shape! We truly appreciate your kind words and will be sure to share your feedback with our team.
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