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Find a Location

Chief Cases has 1 locations, listed below.

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    Business ProfileforChief Cases

    Cell Phone Accessories

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    This company has a pattern of complaint alleging delivery issues. Specifically, consumers report placing an order but, more than 60 days later the order still had not been received. Additionally, consumers report their order confirmation indicated two-day deliveries, however, the product was not received for several weeks and in some cases months. Finally, some consumers report having placed an order that was never received, and they report they have not received a refund.
    On December 14, 2020 BBB contacted the company to request their voluntary cooperation in responding to an unresolved complaint as well as eliminating the pattern of complaint. This aspect of the Business Profile will be updated once additional information becomes available.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 92550, Nashville, TN 37209-8550
    BBB File Opened:
    4/23/2020
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2023

    Complaint Type:
    Delivery Issues
    Status:
    BBB unable to locate business
    I ordered my item on 4/23/23. I have since then not received any confirmation or communication about the delay in receiving this item. I have reached out at least 4 times. Once in 05/23, 07/23, 09/23 and now 11/23 with no response or any form of support. I have asked for the item and asked to receive a refund. I know it isnt a lot of money but this was meant to be a gift I can no longer give my husband.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Middle Tennessee

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