ComplaintsforBuilt Technologies
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Complaint Details
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Initial Complaint
01/31/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I have a check that was send late to the finance company from built solutions on my behave I tried to contact built and stayed on phone for 2hrs listen to recording. I have paid the company in full but because the check had just been received dated July 01,2021. I had to pay up front before I received my keys to my new home. I have the check in my possession and I'm not able to cash this check. I will like to resolve this and have my money return.Business response
02/15/2022
Business Response /* (1000, 5, 2022/02/09) */ Thank you for bringing this to our attention. After investigating this issue internally and with the lender the consumer took a construction loan with, we've determined that Built was not at all involved with any distribution of any checks to or on behalf of this borrower. We do not remit payment directly to any borrowers from our applications, nor do we remit payment on behalf of any consumer borrowers. After speaking with the lender, it appears that the consumer sent a check from her bank to the lender for an interest payment on her construction loan. There is nothing about this check or payment that is related to Built Technologies.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.