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Complaintsfor3rd Coast Entertainment
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Complaint Details
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Initial Complaint
03/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On October 7th, 2023, my uncle and his wife ordered services from 3rd Coast Entertainment for their wedding day. They were not pleased with these services for the amount they had to spend. During the reception, the Dj was not the Dj my uncle had picked and they were not informed about this change prior to the ceremony. The Dj did not play the songs that were discussed before hand at the time they were supposed to, and played songs that were on their do not play list. Also, the photo booth they had was having problems that day and we understood and gave them the benefit of the doubt. However, it took pulling teeth to get the pictures from them and it took over a week. Every time we have left reviews they have been deleted. This business deletes all their bad reviews. When they have tried discussing a resolution to the problem before leaving reviews, the business pretty much ghosted them and never responded back.Business response
04/08/2024
This person has never been a client of ours, and we do not know who she is. This matter was settled with our client in this review needs to be deleted person.Customer response
04/09/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
Sierra *******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.