Customer ReviewsforAdvance Financial
86 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Nyacka T
1 star07/26/2024
Charge 1942.22 in fees fraud and reported on credit report I will be contacting consumer financeAdvance Financial Response
07/29/2024
Hi ******, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering line of credit loans. If you would like to discuss any concerns, we are happy to help at [email protected]. Thank you for the feedback.Review from Gregory M
1 star06/20/2024
No stars… this company is a rip off I’ve paid this long three times over and nothing’s going to the principal. What can I do?Advance Financial Response
07/29/2024
Hi ******** thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering line of credit loans. If you would like to discuss any concerns, we are happy to help at [email protected]. Thank you for the feedback.Review from Mona T
1 star05/25/2024
Most WORST COMPANY EVER, I applied for a loan gave them ALL my Personal Information did not get a response they hang up on you so since I am able to come to your business address expect to see me. This fraud and I want to put a face to the name of the people I will be having served with a LAWSUIT FOR FRAUDULENT PRACTICES IN BANKING WHICH IS A FEDERAL OFFENSE Status is actually -000000 STARSAdvance Financial Response
05/28/2024
Hi ****, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering line of credit loans. If you would like to discuss any concerns, we are happy to help at [email protected]. Thank you for the feedback.Review from Deborah S
1 star05/22/2024
This is a Predatory lender. We was desperate due to our sons stage 4 cancer he fight for 2 yrs. It takes a toll on you financially and mentally. I took out a opp loan knew that was high interest but understood the terms. So as I’m paying auto payments so didn’t really check balance. Said I could take out more so I’m like oh this is cool. Well now that my son is okay for now I’m trying to get these bills paid up. I realize that there a some sort of fee not a intrest payment. So with this being said almost nothing goes towards the loan. I want people to know this before they make the same mistake I did. It will take about 30 years to pay a $1600 loan off. You don’t have to reply because I need no resolution. I am speaking the truth. As with other reviews back my review up. You should be in jail for these practices. Preying on the desperate no other choice situation. Then you realize there is $142.24 fee charge every 2 weeks.Advance Financial Response
05/28/2024
Hi *******, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering line of credit loans. If you would like to discuss any concerns, we are happy to help at [email protected]. Thank you for the feedback.Review from Michael Y
1 star05/09/2024
Predatory lender!! Make sure you keep track of all your submitted payments as this company will withdrawal money from your checking and keep no record of it in order to fraudulently chargebyou and jack up the already astronomical interest rate. Then, they will randomly sell it off to an AI-ran “collections” company without your knowledge and do not provide me with any debt validation or transaction history documentation…probably because if I compared against my bank they would be in serious trouble legally….STAY. AWAY Another additional reason to keep away from this company is that they will sell off your data to other lenders so you receive constant calls and such from random people basically harassing you. There’s no telling how much personal identifying data they’ve sold off that’s mine which is in fact illegal per advance financial standard operating lending procedures and LITERALLY THE LAW.Advance Financial Response
05/13/2024
Hi *******, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering line of credit loans. If you would like to discuss any concerns, we are happy to help at [email protected]. Thank you for the feedback.Review from binh n
1 star04/21/2024
Worse lending company ever. Worse mistake I have ever made getting a loan with them. They gave me a loan for $3500. They took $350 from my bank every 2 weeks and very little goes to the principle. It will take forever to pay them off. Please don't make mistake like I do. Stay away from this company. It should be against the law for what they doing. Its like robbing people.Advance Financial Response
04/22/2024
Hi ****, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. If you would like to discuss your concerns, we are happy to help at [email protected]. Thank you for the feedback.Review from Lauren E
1 star04/17/2024
I would be giving this zero stars if I could, because this company is actually sickening. They charge SO much in interest, I don't even know how this is legal. My principal balance is currently $2,800. With the interest, they are charging me an extra $1,100. And this has accrued over maybe 3 months!!!! They're telling me that my MINIMUM payment is $800. They claim to help people in hardships, but they truly charge them so much in interest that no one can keep up. This is so, SO ridiculous, and I genuinely believe this business should be shut down. DO NOT EVER, EVER, make the mistake that I did (in a time of extreme financial hardship) and open an account with these SCAMMERS.Advance Financial Response
04/19/2024
Hi ******, thank you for your feedback. At Advance Financial, we offer loans to meet the needs of our customers. If you have questions or would like to discuss this issue further, we are happy to help. Just send us your full name and phone number and a good time to call to [email protected]. We'll be happy to help.Review from Joseph E.
1 star03/29/2024
Made 5 payments of $59 and my balance on a $300 loan was $296.67 in 5 months less than $7.00 went to the principal not what their advertisement stated do not trust this company not sure if that's even legal beware consumers if you need money do not borrow from 24/7 loansAdvance Financial Response
04/04/2024
Hi ******, thank you for your feedback. At Advance Financial, we offer loans to meet the needs of our customers. If you have questions or would like to discuss this issue further, we are happy to help. Just send us your full name and phone number along with a good time to call to [email protected]. We'll be happy to help.Review from Mary P
1 star03/27/2024
Never had a loan with af at all...I noticed 2 charges in February for $55 each that come out of my account. Turns out, 17 different charges over the last year for a loan that is not mine and I never had! Now almost 3 weeks, 7 calls and 4 emails later, I can't even get anybody to respond to me, call me back nothing! They acknowledge that I do not have a loan with them and told me the fraud team would be in contact! That's it! Now, I can't get anybody to communicate at all! Ridiculous!! And I'm out almost $1,000 for a loan that is not even mine!!!! I'm sure if it were their money, they'd be a lot more concerned about this though??Review from Victoria Z
1 star03/27/2024
DO NOT GET A LOAN FROM THIS COMPANY. TOTAL RIP OFFS! For a 1000 dollar loan they charged 200 dollars in a 2 week span! Charging almost 500 a month and nothing comes off principal. LET ME SAY IT AGAIN........ DO NOT GET A LOAN THROUGH THIS COMPANY. WHAT THEY ARE DOING SHOUlD BE ILLEGAL.Advance Financial Response
04/02/2024
** ********, thank you for your feedback. At Advance Financial, we offer loans to meet the needs of our customers. If you have questions or would like to discuss this issue further, we are happy to help. Just send us your full name and phone number along with a good time to call to [email protected]. We'll be happy to help.
Customer Review Rating
Average of 86 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.