ComplaintsforRK Junior Contracting Services, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/02/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
RK junior purchased a home next door to mine and has been in the process of redeveloping the lot to accommodate 4 much larger units over the past year, construction is still ongoing. Over the past year his construction crew(s) have vandalized my property, destroyed established vegetation on my side of the property line, has adversely altered the slope of the land to force water runoff onto my property. Removed existing chain link fence, only to replace it with another one on my side of the property line. Construction debris including concrete chunks in yard. Constant trespassing, erection of scaffolding on my property against my will. Workers are hostile and make me feel unsafe.Business response
07/28/2023
Thank you for the opportunity to respond to this complaint,as it is a unique situation being that ************** was not a client of ours but a next-door neighbor to a property that we were building on. From the beginning,the owner of RK Junior met with ************** because there was a property line issue that was found by our surveyor. Once we found out the owner introduced himself to ************** and offered solutions on how the issue could be resolved.************** decided to get his own survey to confirm, and his surveyor agreed with the survey our surveyor initially provided. The issue was that **************** property line was intruding 2 feet over onto our property. When the owner met with **************, he offered solutions that would improve **************** property, as well as allow us to build within acceptable zoning administration parameters. The improvements included cutting, repaving, and pressure washing the driveway, relocating the mailbox, removing foliage from and relocating the fence, as well as putting in brand-new landscaping on **************** property. This was over $10k in improvements and updates to **************** property that were made at no cost to him. The owner did this out of compassion for ************** because he understood that ************** was not at fault and was essentially unaware of the property line issue. We believed that the solution provided went above and beyond reasonable measures and was more than fair. We also believed at that time ************* felt the same way about the solutions.
Once we began construction on our property, we began to see that ************** was not appreciative of our generosity. ************** began to be combative, entitled, and overall unreasonable despite our efforts to work with him amicably. The property line issue made it physically impossible for our subcontractors to build the homes on our lot, and not have minimal intrusion onto **************** property. We did our best to work with and around each unreasonable request as best we could, but ************** was persistent and vigilant in monitoring our every move from his video monitoring system on his property. ************** became increasingly rude to our subcontractors, he would physically block entrances where they could not get material on site, he would demand them to stop working because what they were doing was illegal, which overall slowed down operations, and the building of the homes. ************** called codes administration and reported violations that we were allegedly making. The zoning administrator reviewed the complaints and found them to have no merit,and even acknowledged that the requests that ************** was making were unreasonable.If that was not enough, ************** showed up at our zoning appeal to speak in opposition to us being able to make the homes that we were building short-term rentals (STRs) even though **************** property, the one that we improved and that he was so vigilantly protecting, was a short-term rental. ************** stated to the commission, that we should not be able to operate STRs because of how we do business. The appeals board dismissed him stating that this is an appeal and not a community meeting.
At the end of the day, we do not know why ************** felt entitled to constantly harass us and make the building process as difficult as possible. We could speculate that it is because he did not want our newly constructed homes to be in competition with his STR property, but at the end of the day we do not really know. What we do know, and what we can confidently and with clear conscience say is we did EVERYTHING within reason to amicably resolve any request ************** made, regardless of how unreasonable it was. Once the project was completed, we resolved to move on and move forward, only to find out later there was a complaint on our BBB file. When we found out who submitted the complaint we contemplated not responding because we have not had any complaints filed against our business in the 12 years that we have been in operation.In the end, we decided to respond to the complaint in order to protect the integrity of the business that we work so hard to build.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Business hours
Today,7:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
SaSaturday | 7:00 AM - 6:00 PM |
SuSunday | 7:00 AM - 6:00 PM |
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.