Business ProfileforPremier Radiology

Called Premier Radiology 6 times prior to the procedure to get preauthorization cost on diagnostic ****************** ultrasound as I was shopping around for affordable pricing. Never had routine Mammogram at no cost done and my first Mammogram had to be diagnostic. Premier Radiology confirmed I wouldn't be charged no more than $652.00. During procedure appointment I was informed I didn't have anything to worry about, no signs of breast cancer.I get a document in the mail stating we're undetermine if you have breast cancer as you have dense breast. My OBGYN nor Premier Radiology never went over these result, it is different being told you have nothing worry about and letter stating undetermine and I have continued pain and now $652.00 owed.I get a bill for $720.73. Immediately contact Premier Radiology but excessive long times, explained billed discrepancies, emailed **************************** several times, Premier Radiology unfortunately cannot dial out to contact you nor respond to email so I continue to dispute and requested to talk to Supervisor. I've attached a phone recording to the email that **************************** or backoffice claimed they couldn't listen to. I was offered 20% off $720.73. Inquired if you are willing to give % off can it be off preauthorizationamount $652. Meantime Premier Radiology put me on extensive hold times or ending up phone disconnects without an attempt.to be able to call me back or I was told they have to go by EOB or asked if I had proof which I forwarded proof but back office would claim they didn't receive it to be able to help me b/c no access to email. I get sent to collections while I disputing & sending proof. Unfortunately Collections is unable to provide an email address to be able to hear the recording attachment. Talked w/ Premier Radiology again to listen to recording I was told if I can provide revised EOB they could discount off $652.. My insurance is unable to provide revised EOB as it is now past 120 days to dispute event ***** I have documented calls with BCBS prior to confirm if Premier Radiology was in network which BCBS stated they were not at the time but Premier Radiology told me differently at the time and it is all on phone recordings and after the procedure I had contacted BCBS discussing the cost discrepancy and I was told cost comes from Premier Radiology.Need an email address I can email the phone recording as proof. Unable to attach the recording it exceeds BBB file limit.