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ComplaintsforSonoma Clothing Store
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Complaint Details
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Initial Complaint
06/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order for two items on the store website. I had two options to pay with paypal or credit card. I chose to pay with my paypal. I went to pay and they said that 3% of my order will go to a childrens charity. I am alright with that and I proceeded to pay for my order. Once I paid I never received an order confirmation.Then paypal sent me an email and said I just made a donation of $47.60 to Pop Culture Fashion Palace Clothing/********************************. Kolh's store sells this brand so I figured this was a trusted site.I have sent a message through the website. No response. I emailed the email address on the website. Came back undelivered. I emailed the email address on the pay pal pmt information no response. And I still have not received the order confirmation. I want my money back and this website investigated for scamming.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Nashville, TN 37214
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.