Business ProfileforPrism Face Lab
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2020 21st Ave S STE 201, Nashville, TN 37212-4354
- BBB File Opened:
- 2/22/2021
- Years in Business:
- 5
- Business Started:
- 12/1/2018
- Business Started Locally:
- 12/1/2019
- Business Incorporated:
- 11/29/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Contact Information
Principal
- Ms. Caitlin Hart
Customer Contact
- Ms. Caitlin Hart
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Stacy R
1 star05/14/2022
I had microblading done by Kate in February 2022. Looks like I was the unlucky person that had this done by her with this kind of result. This picture is only from the initial appointment because I didn't go for the touch-up. The color is too dark for my eyebrow color and the hair strokes are too thick. The other side is lighter and shorter on the tail end. I have reached out to Prism Face Lab and let them know how unhappy I was. I was offered a reimbursement of $640. I accepted this because I am just beside myself. I started the extremely painful saline removal process. I have had two so far and because she used too dark of a color that does not match my eyebrow color at all, and because she went too deep, it will take many many more sessions. I was told because of this I should get a tattoo removal consultation and see if that will work and save me all the pain. This is emotionally draining and so very depressing and I just wanted to let others know to really look into who you go to for this procedure. See that they post all the time of their current work and try and go to someone that you know that has used them before and does quality work because this isn't.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.