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Find a Location

Prism Face Lab has 1 locations, listed below.

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    Business ProfileforPrism Face Lab

    Skin Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2020 21st Ave S STE 201, Nashville, TN 37212-4354
    BBB File Opened:
    2/22/2021
    Years in Business:
    5
    Business Started:
    12/1/2018
    Business Started Locally:
    12/1/2019
    Business Incorporated:
    11/29/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Ms. Caitlin Hart

    Customer Contact

    • Ms. Caitlin Hart
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stacy R

    1 star

    05/14/2022

    I have left a review on ****** about my experience and it is getting flagged/removed. I find it very unfair that I am not able to express the awful experience I had as a warning to others. You can take it or leave it but I should be able to share my experience. It is by no means exaggerated. I do have photos as well. Below is the review that keeps getting removed.

    I had microblading done by Kate in February 2022. Looks like I was the unlucky person that had this done by her with this kind of result. This picture is only from the initial appointment because I didn't go for the touch-up. The color is too dark for my eyebrow color and the hair strokes are too thick. The other side is lighter and shorter on the tail end. I have reached out to Prism Face Lab and let them know how unhappy I was. I was offered a reimbursement of $640. I accepted this because I am just beside myself. I started the extremely painful saline removal process. I have had two so far and because she used too dark of a color that does not match my eyebrow color at all, and because she went too deep, it will take many many more sessions. I was told because of this I should get a tattoo removal consultation and see if that will work and save me all the pain. This is emotionally draining and so very depressing and I just wanted to let others know to really look into who you go to for this procedure. See that they post all the time of their current work and try and go to someone that you know that has used them before and does quality work because this isn't.

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