![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforElliston Place Soda Shop
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I was eating at the Soda shop and an employee threatened me, Her name is MIsty neighbors. She told me I needed to get out before she whooped my ***.Business response
05/04/2022
Business Response /* (1000, 5, 2022/05/03) */ Contact Name and Title: *********, Manager Contact Phone: XXX-XXX-XXXX Contact Email: ***@epsodashop.com Dear Customer, We are very sorry and distressed to read of your complaint about an interaction with one of our servers. We have conducted an internal investigation and would like to notify you and the Better Business Bureau that this employee no longer works at Elliston Place Soda Shop. We would appreciate the opportunity to have you back as our guest to demonstrate the level of southern hospitality and respect that form the backbone of our service. Thank you for taking the time to bring this to our attention. Sincerely, The Elliston Place Soda Shop Management Team Consumer Response /* (2000, 7, 2022/05/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you very much. I love the soda shop and will definitely be back.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.