ComplaintsforTire Recappers of Nashville, Inc.
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Complaint Details
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Initial Complaint
11/02/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I purchased tires from this company numerous times and the most recent order (january 17,2022) I was having non stop problems. The tires would blow out and they would send a replacement tire and then the replacement tire would blow out within 100 miles. I have tires that I took off that were about to blow because the tread was starting to peel from the casing. I took pictures and sent them and they replaced them no problem. Doing one of my inspections on my truck I noticed another one was about to blow out. It had formed a bubble right where the tread meets the casing. So I emailed them pictures and they emailed back asking the tire size. I replied back the tire size and haven't heard anything back since. I have emailed them a few more times and they won't reply back.Business response
11/02/2022
Good morning,
We will be shipping a replacement tire today. For some reason we did not receive the last email with the tire size.
Thanks,
TRN Sales
Customer response
11/02/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.