ComplaintsforCentennial village apartments

• Initial Complaint

  05/25/2023

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  I rented an apartment from Centennial Village Apartments for 1 year. My lease started on 4/26/2022 and ended 4/25/2023. My rent had always been paid in full and on time throughout the entirety of renting from them. Per the "Apartment Lease Contract" paragraph(s) 26, 27, 32, 34, 35, 36, 40, 48, 51, 52 were not upheld by Centennial Village Apartments and a breach of contract was made by this business. This resulted in Centennial Village (Mack Centennial LLC) fraudulently placing damage charges in the amount of ********* on my ledger. My ledger in my residential login portal detailed these damage charges were issued on 4/25/2023 before I had even moved out of the residence and before a walk thru took place. Centennial breached the contract and never scheduled a mutual final walk through as stating "You have the right to be present with a representative at the premises for a scheduled mutual move-out inspection. This mutual inspection will be set by us" I was never notified, nor did I waive my right of inspection with any form of written and/or verbal notice. I was living in my unit and the office had many forms of contact - residence, email, and phone number to contact me to schedule this. I was not provided with nor to this day have I been provided with a detailed list of what the damage charges relate to. I was not given a detailed list of what was to be inspected or a price list of potential damage charges. I have not been provided receipts. Per the Tennessee Uniform Residential Landlord Tenant Act, Centennial Village Apartments has infringed my tenant rights upon sections: Code Annotated § 66-28-101, § 66-28-103, § 66-28-201, § 66-28-203, § 66-28-301, § 66-28-402, § 66-28-403, § 66-28-504 On 5/8/2023 I spoke with the property manager in person On 5/9/2023 I gave a written notice of dispute and was delivered to the property manger One 5/18/2023 I further contacted Centennial Central Billing On 5/19/2023 I gave a second written disputed to Centennial Central Billing

• Initial Complaint

  11/10/2021

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I was a resident at this apartment complex for a year. After i moved out ans completed everything asked of me (August 23 2021) i was sent an email stating i would recieved my deposit back 300 dollars and it would be sent to my forawrding address. The orginally told me 45 days, then after that passed they said 60 days. Now everytime i call and inquire they state they are going to check and call me back and i never recieve a call back and they refuse to answer my emails I am simply wanting my deposit back.

  Business response

  01/11/2022

  Business Response /* (1000, 13, 2021/12/14) */ Good afternoon, I just received a letter in regards to this complaint today, although, it is dated December 3, 2021. I don't know what the next steps are regarding this; however, this situation was resolved a couple weeks ago with the consumer. Let me know if there is anything else that I can do for this matter. Thank you, ******* ***** Property Manager

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