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ComplaintsforOld Hickory Country Club
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Complaint Details
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Initial Complaint
06/21/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
OHCC was sold to a private party approximately 5 years ago. As a condition of the sale, an escrow account was created to ensure the terms of the sale were complied with by new owners. After a 5 year period, the funds remaining in the escrow account were to be distributed to members of record at the time of the sale. I was a member (and Board Member) at the time of the sale and entitled to a share of the disbursement. Since I had moved, the check was sent to my old address and thus I never got it. I received word that checks were distributed and called OHCC to give them my new address. I spoke with **** in Accounting and she confirmed I was a member at the time of the sale and entitled to the $787.50 that was sent to all members. **** told me she would "put a check in the mail on or about May 15, 2024. It is now June 21, 2024 and I have not received a check. I have called **** three times and the ***************** once, and have not heard anything back as of today. Attached is the letter that was sent to members at the time of the sale along with a check that was sent to my friend.Business response
07/09/2024
************** reached out via email and I was able to answer his complaint. As explained to him - that company is dissolved and we are not associated with the previous company. I did aide in the distribution however, my current job comes first. A check, included in the attachment, has been mailed to **************.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.