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ComplaintsforMini Storage Depot
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Complaint Details
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Initial Complaint
10/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had 3 units there. Two went to auction. The property manager let the winners of the auctioned units go through the third unit and take whatever they wanted which was thousands of dollars worth of items I had stored in the other unit specifically. The property manager would not even let me ask why she did that or help me file insurance claim or anything. It was not fair that my other unit was pretty much picked over and they took whatever they wanted as a result. Now I'm without lots of prized possessions and family items that are not replaceable. That unit was still my property and they violated my privacy and possessions. I feel that I am owed those items back as well as monetary damages for the stress and personal anguish caused .
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.