7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Robert O
5 stars06/26/2024
GREAT!!! Very satisfied with the installation of a mini-split system in my garage. The recommendation review process was very thorough and helpful. The installation was done in a timely manner and the two men install crew were extremely knowledgeable and efficient. I give American Air my full recommendation.Review from RGM
5 stars06/07/2024
Wonderful service employees and very nice friendly people to know.Review from Jud A
5 stars02/22/2024
American Air has always given us prompt courteous service whenever we call. They have been our go-to HVAC company for the last 10 years.Review from Karl C
5 stars12/22/2023
Since day 1 (3 years ago) we have been using American Air HVAC and we have never been dissatisfied. They have always been there for us, most importantly when we have had challenges requiring the best in the industry. We constantly recommend themReview from Ken C
5 stars07/14/2023
Excellent company with nothing but praise from this household. Always polite, prompt and efficient. Would highly recommend them.Review from Robert M
5 stars06/20/2023
Representatives from American Air were courteous, knowledgeable and professional at every level. Persons taking my initial call requesting service were careful to listen to my concerns, connected me with the right support and then diligently worked with me to set appointments for my schedule and their personnel. 24 hours prior to my service appointment they called to confirm details and to insure the day/time still worked with my schedule. One hour before scheduled appointment service tech, Chuck, called to let me know he would soon be on his way and gave a GPS generated ETA and confirmed this was still good for me. Chuck arrived exactly at agreed time then viewed with me the scope of the systems I was concerned about. He invited me to watch, if I cared to, while he began his diagnostic process. I was allowed to ask questions and he carefully and plainly explained what was happening with my system. He made recommendations when I asked for them. I could go on but the bottom line was I was totally impressed and felt confidant I has the best care and future plan for my whole house HVAC system. Thanks Chuck, Lamar and American Air Staff.Review from Peggy H
5 stars06/15/2023
The staff are very professional and friendly. Chuck was very knowledgeable and did an outstanding job of repairing work done by another company. I would never again use any other company besides America Air. They are A plus.
Customer Review Rating
Average of 7 Customer Reviews
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