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Find a Location

Integrity Warranty has 1 locations, listed below.

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    Business ProfileforIntegrity Warranty

    Auto Warranty Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.57/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/9/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8822 Production Ln Ste 106, Ooltewah, TN 37363-4510
    BBB File Opened:
    11/21/2017
    Years in Business:
    6
    Business Started:
    10/3/2017
    Business Started Locally:
    10/3/2017
    Business Incorporated:
    11/7/2017
    Accredited Since:
    4/9/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Integrity Warranty LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 AM
    F:
    9:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Paul Mulready, Owner
    • Mr. Hutson Messer, Operations Manager
    Contact Information

    Principal

    • Mr. Paul Mulready, Owner

    Customer Contact

    • Mr. Paul Mulready, Owner
    • Mr. Hutson Messer, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (423) 443-3519
      Primary Fax

    Email Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/04/2024

    We purchased a vehicle through ******** **** ****** in Akron Ohio, and at the time we purchased the vehicle we purchased a "Gold" warranty from Integrity Warranty. Within days of having this vehicle we started having issues. We had to take the vehicle back to the dealer a handful of times and then we started taking it to a certified mechanic near our home. We actually put a good amount of money to fix different things but around the one year mark of having the vehicle it had issues again and stopped running altogether. We had to have it towed to our mechanic who then looked at it and told us the engine was bad and needed to be replaced. We then had it towed to the dealership because the engine replacement was clearly covered under the warranty. Once the warranty looked over the vehicle they denied coverage by saying there was NO oil in the vehicle. We then called our mechanic and asked if he could provide the proof that there was in fact oil in the engine at the time that it was first towed to his shop when it first stopped working, which he did. We also have proof there was an oil change not long before that. Even with the proof the warranty company is refusing to cover the cost to replace the engine stating the dip stick was bone dry. We have called for over a month to have them show us a picture of that and they won't send it and now won't return our calls. We are collecting all of our documentation to file a lawsuit soon.
    Read More

    Customer Reviews

    28 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rhonda P

    5 stars

    08/22/2024

    Integrity Warranty is the best!!! The rep Dustin H**** was knowledgable & extremely helpful! He answered all questions & we highly recommend this company!

    Integrity Warranty Response

    08/23/2024

    Thank you for the kind words. We are happy to hear your experience was a positive one. Best Integrity Warranty.

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