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ComplaintsforR & E Construction, Inc.
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Complaint Details
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Initial Complaint
04/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Dear Sir or Madam: I wish to file a complaint on R & E Construction, 10219 Hwy 58, Ooltewah, TN 37363 (423) 314-7440. Walter (A.K.A. Rob) installed a new shower. The tile was not properly sealed and each time it is used, the grout gets dark and stays dark until it drys. We have made numerous calls and he just tells us to scrub it. We would like it properly sealed. The work was done at our home at: **** ***** ****** ********* ** ***** ***** ******** ** ***** ******** We know the floor was not sealed properly and the walls are now questionable. We'd like the entire shower sealed. Respectfully, *** ** ******* ********* *******Customer response
04/28/2022
Have you heard from the company? No
Are you satisfied with the company's efforts to resolve this matter? No
If not, please explain.
Rob has not attempted to contact us to even resolve the problem. We had him do a lot of work at our house and paid him with each project. We treated him well. This treatment is very offensive.
********* ******* **********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.