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Find a Location

Newton Motor Group of Shelbyville has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Newton Motor Group of Shelbyville

      2811 Highway 231 N Shelbyville, TN 37160-2977

      BBB Accredited Business
    • Newton Motor Group of Shelbyville

      2010 N Main St Shelbyville, TN 37160

      BBB Accredited Business
    • Newton Motor Group of Shelbyville

      P.O. 980 Shelbyville, TN 37162

      BBB Accredited Business

    Business ProfileforNewton Motor Group of Shelbyville

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/14/2017

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers the sale and service of new and pre-owned vehicles.

    Products & Services

    This company offers the following services:
    Sale & Service of New & Pre-owned Vehicles

    Business Details

    This is a multi-location business.

    Find a Location

    Newton Motor Group of Shelbyville has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Newton Motor Group of Shelbyville

        2811 Highway 231 N Shelbyville, TN 37160-2977

        BBB Accredited Business
      • Newton Motor Group of Shelbyville

        2010 N Main St Shelbyville, TN 37160

        BBB Accredited Business
      • Newton Motor Group of Shelbyville

        P.O. 980 Shelbyville, TN 37162

        BBB Accredited Business
      Location of This Business
      2811 Highway 231 N, Shelbyville, TN 37160-2977
      BBB File Opened:
      2/15/2017
      Years in Business:
      7
      Business Started:
      7/22/2016
      Business Incorporated:
      11/18/2015
      Accredited Since:
      2/14/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Newton Ford South
      • Newton GM South
      • Newton Ford, LLC
      • Newton Chevrolet, Buick & GMC
      Business Management
      • Mr. Mike Abbondanza, Vice President
      Contact Information

      Principal

      • Mr. Mike Abbondanza, Vice President

      Customer Contact

      • Mr. Mike Abbondanza, Vice President
      • Mr. William "Bill" Newton, President
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/20/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      September of 2023, I took my vehicle to Newton Ford South. The *** light, the traction control light, the terrain selector light, and the brake light came on the dash. I researched the symptoms and found that the *** module was the culprit. I explained this to the service writer, who said they would follow up with the mechanic and let me know. When I was called back, I was told it was my steering angle sensor and that it had to be re-programed. I disagreed and asked for them to check again. I was told that I was wrong and what would I like to do. Against my better judgement, I went ahead with the reprogramming to the tune of $300 plus dollars. Two weeks later in November and only approximately 100 miles later the lights came back on. I called the dealership and took the vehicle back. I was told that they could not reproduce the lights coming on. Fast forward to the weekend of 12/16/2023, I am driving the vehicle and the lights again come on only this time they will not go out. I took the vehicle back to the dealership. I get notified that the *** module is bad and must be replaced. I am okay with the diagnosis; however, this is the third time back for the same problem, that I was told was not the problem. Now I have to wait however long to get this fixed. The repairs I was charged for had nothing to do with the issue and was just a ploy to charge me for unneeded repairs. I am a veteran of the armed services, in the military was a vehicle mechanic. That said, I do have experience and know what I was talking about. To be blown off and charged for what I feel is was needless repair of a reprogramming of steering angle sensor. In all my research that was rarely the issue. Other issues that they recommended was a brake fluid flush, had my system had ever been opened, I would consider that. However, it had never been opened, and upon consulting several dealerships I was correct in my suspicion it was a ploy to attempt to upcharge me for something that was not wrong.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joshua H

      1 star

      01/06/2024

      They robbed my wife of $400. They told her she needed break fluid (she didn’t) and asked if she’d like the service. She politely declined. She only needed an oil change. She sat there for 3 hours waiting for the oil change. When it came time to pay, they charged her over $400 stating the technicians had already started without her approval. DO NOT GO HERE unless you want to be robbed and patronized.

      Local BBB

      BBB of Middle Tennessee

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