Business ProfileforContour Aviation

recently booked flight3901 Record Locator 12F1BD from ********** ******** to ************* and a delay caused me to be stranded at the ***************. I was supposed to arrive in ******* at 2pm which would allow me to pick up my truck which is also my room (as I am a truck driver). I arrived about 10pm so the business was closed. The guy at ****************** said he was attempting to get my room paid for and gave me the telephone number for Contour customer service **************** for me to follow up. When I arrived in ******* I called the number for Contour only to be told the telephone customer service cannot book hotel reservations only staff at the airport. In ******* there arent any Contour employees and when I asked an American Airlines employee they said that they never heard of Contour Airlines before. To add insult to injury when I requested the Contour employee on the phone transfer me to a supervisor they transferred me to American Airlines. Because of this I asked American Airlines if they owned Contour or something and they said they have a partnership but they are two separate companies. This is ridiculous and im an American Airlines member. Contour is just sending me in circles and nobody can never do anything leaving the customer to clean up your s*** and trying to pass me on to American Airlines (when this was Contours fault). I know my hotel room would be a tax write off for you. All my money was spent on this $600 ticket. Companies always want to pass the blame and Contour is no different! I texted to people close if anything happens to me to from having to be out on the street to *** the heck out of Contour. - *****************************