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Find a Location

Anytime Fitness - Spring Hill has 1 locations, listed below.

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    Business ProfileforAnytime Fitness - Spring Hill

    Fitness Center

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3525 Kedron Rd, Spring Hill, TN 37174-2677
    BBB File Opened:
    4/17/2019
    Years in Business:
    6
    Business Started:
    8/1/2018
    Business Management
    • Chris Stutsman
    Contact Information

    Principal

    • Chris Stutsman

    Customer Contact

    • Chris Stutsman
    Additional Contact Information

    Fax Numbers

    • (931) 489-0036
      Primary Fax

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    On 9/12 I made my first call to attempt to cancel my membership with the club. The call was not answered nor returned. Another 3 call attempts were made on 9/28 in attempt to cancel the membership with no answer or message back from the club. Another 3 calls and an email informing the club of my intent to cancel finally resulted in a call from the club. The club proceeded to say that cancellation was not possible, and refused to read any specific verbage in the agreement summary that proved this statement. The club then said to call back "after you read the agreement summary." After 15 minutes, there was no response from the club when I called back. It then proceeded to take 12 calls to the club to receive a response. The club continued to state that cancellation was not possible, but refused to provide any documentation on cancellation forms and policies when requested. The club then hung up. On 10/1/2021 another call to the club was made after no reply to an email with no response.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Middle Tennessee

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