Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Valvoline Instant Oil Change has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforValvoline Instant Oil Change

    Auto Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2720 Memorial Blvd, Springfield, TN 37172-4239
    BBB File Opened:
    3/10/2010
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Management
    • Owner/Manager
    Contact Information

    Principal

    • Owner/Manager

    Customer Contact

    • Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (615) 384-6515
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    First things first, I've been doing business with Valvoline first a long time. At this particular time my check engine light was on I do believe and I kept getting a Mass Air Flow reading on the scan tool. I bought a new one it was rewired and fixed at Valvoline, but I've still been having a little bit of trouble with that to this day. The other thing, the big thing is, another time I had taken my car to Valvoline, I was wondering what condition my engine was in and at that time I had no oil leaks. So one of the mechanics decided to take a look and he removed my valve covers to take a look at both sides, no gunk or burnt oil or anything, it had the gold color on the inside, because I had been getting my oil changed every 5000 miles just about, getting Valvolines best oil changes for years. But after that mechanic put the valve covers back on I have had an oil leak every since. I took my car back and the work was redone but I still have an oil leak to this day. Now let me say this, I knew the manager of the store at that time and he's an alright guy? He always had good intentions, it's just some stuff didn't go well and he also told me if the problem continued bring the car back and they would fix the car or have the car fixed. I talked to some guy that worked there, it was well over a month ago and told him what the manager told me back then. I don't know the guys name but he replied and said, that guy doesn't work here anymore. So here we are, but I must say, there is oil all over the engine, top and bottom. And for quite some time I've noticed the car hesitates to accelerate sometimes.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Middle Tennessee

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.