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Find a Location

Adams Mobile RV Repair has 1 locations, listed below.

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    Business ProfileforAdams Mobile RV Repair

    RV Repair

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Strawberry Plains, TN 37871
    BBB File Opened:
    6/5/2019
    Years in Business:
    7
    Business Started:
    6/30/2017
    Type of Entity:
    Sole Proprietorship
    Contact Information

    Principal

    • Mr. Chris Adams, Owner

    Customer Contact

    • Mr. Chris Adams, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/20/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    Mr. ***** and a helper was to my camper on Wednesday, August 11, 2021 and installed the rooftop AC. I paid Mr. ***** with a check in the amount of $260, $220 for the install and a $40 "convenience fee" he added when I paid him. When I asked him how much for the installation at the time of ordering, I was quoted $220, nothing was said about a convenience fee being tacked on until it came time to pay my bill. I discovered a water leak from the AC on the following Friday morning, August 13th. I learned Mr. ***** caused the leak and other damage during installation by carelessness and not following manufacturer installation guidelines. i ordered the AC unit recommended by Mr. *****. I have reached out through phone calls and by letter with no attempt by Mr. ***** to address my refund request. I'm requesting half of my installation fee back, $120
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cheryl H

    1 star

    04/13/2024

    This company is a total joke! We had a few seals that were leaking and we knew they needed to be taken care of ASAP before mold started to grow and cause more issues. Chris was nice and professional at first came out at the same time our insurance did which was very helpful.We finally got the insurance money and let Chris know. He told us a date on when he'd come out since our slides also needed to be realigned. The first time he came out he thought he had told us which seals we needed, he did not. So we had to order those.Then he was scheduled to come out to start the work on a Saturday and did not show, didn't even call. Monday we finally got.a text that there was a familu emergency. Totally understandable and we got rescheduled for the next weekend. Low and behold he didn't show up again and stating there was another family emergency. Again understandable, but could have benefited from a quick text. We all know everyone had their phones on them all the time. Finally they came out on a Friday afternoon (hours later than we were told) started doing the seals and readjusting the slides. They had to come back that Saturday to finish, but couldn't because they needed different seals. Told us they would give us a call and get us on the schedule.I had to text and call 2-3x finally getting them to come out and we'll you guessed it NO SHOW NO CALL again!This was the 5th time. At this point we are absolutely furious. They stopped answering all calls and text and emails from me. My husband called Chris one more time and just asked him if we just needed to find someone else and he said "we were just talking about you all we will get you on the schedule"That was the last interaction with him we had. Well as you guessed it we now have mold bad! We are living in this full time while we are building. We have 4 kids around this mold and have used all the money from insurance to get another company out to fix everything with the seals and also fix all the mistakes Chris had made.

    Local BBB

    BBB of Greater East Tennessee

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