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Find a Location

Taylor Ford Lincoln has 1 locations, listed below.

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    Business ProfileforTaylor Ford Lincoln

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2022 W Reelfoot Ave, Union City, TN 38261
    BBB File Opened:
    1/4/2023

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Darren W

    1 star

    03/16/2023

    days ago NEW I am very unhappy. I went there to find out what was wrong with my **** fiesta. They called me and told me I owed them $435 dollars. For diagnostic fee and reprogramming my clutch. They said the car was doing much better. But I needed a clutch , mass air flow sensor and a catalytic converter. The total bill would be $4800 on top of the $435. So I asked why you would PROGRAM a CLUTCH that needed replaced. He didnt have an answer for that one. And charge me $250 (by the way I never okayed them to repair anything) But why would you reprogram the CLUTCH that needed replaced to begin with. In 2 hrs. Of diagnostic testing would you not come up with that????? Just asking.. The car is driving the same or worse. It still changes gears hard. Hits a neutral in between 1st and second gears. The clutch has never slipped.Nevet I can floor it spin the tires and it doesnt slip. It just hits a neutral in between just like it did when the *** had to be replaced under warranty. When i stated this to the service writer he stated, well the clutch is not gone yet but thats why the shudder in between gears sometimes. Also I have had it coded 3 times since I left there the only code that comes up is something that is sticking a sensor or module second gear. Wow thats where it hits a neutral. No mass air flow sensor. And no catalytic converter. Also I will be checking the front and rear temp on that and find out for sure if its gone. So $2400 for a clutch that isnt gone, and over $2000 for mass air flow sensor and a catalytic converter, Wow oh yea that is not coding either . I know for a fact a catalytic converter will code. I lived in ********** where we had to get a emissions inspection every 2 years. And I had catalytic converter on my ******** fail because it coded. So in a nut shell I spent $435 for what!! And So should I be refunded for the work at least that I never okayed at the very least. So what do you think???

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