ComplaintsforJoann's Gowns
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/17/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
The over skirt is not attached and it was not what we ordered. We wanted a full size over skirt not one that would have fitted a 6 year old. This lady ***** ****** wanted us to finish paying off the dress way before it was due. We stopped paying because she was selling us a old dress that had been lent out and worn before. Ms. ****** let's the girls from her sisters pageant to wear these dresses to their events and resales them with not telling people they're used instead of new. She is a Shyster. On Google reviews she keeps taking my reviews down. We just want our money back we are not rich like her and she knows it, therefore she gets away with it. She and her pageant directors and other pageant affiliates has made fun of my pregnant daughter and even slandered our good names. This lady is a evil person to take my pregnant daughters money and not offer to refund one cent. I have more text messages from ms. ****** to support this. We want a public apology and a refund. I want to warn others not to go to her store and start making payments on dresses that she is over charging and selling as never worn. We want justice. My daughter has been upset and nearly went in to labor to soon due to ms. ****** and her evilness. She has had others to threaten us saying we are done in the pageant world and I also kept those screen shots. We want justice. We should had been treated with dignity and wasn't. We never got any respect from her.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.